AudreyAIConsult Support Assistant

AI consult support for personalized skincare recommendations

AudreyAI helps providers and staff explain Baumann Skin Types, product choices, regimen steps, ingredients, and patient questions inside the Skin Type PRO consult workflow — while the provider stays in control.

AudreyAI
Why is a vitamin C serum recommended for this patient's skin type?

Vitamin C is recommended for this patient (DSNW — Dry | Sensitive | Non-pigmented | Wrinkle Prone) because it helps:

  • Support collagen and reduce the appearance of fine lines
  • Protect against environmental stressors
  • Brighten skin and support an even skin tone
Ask AudreyAI...

Built into Skin Type PRO

Works inside your consult workflow.

Provider in Control

Supports your expertise — final recommendations remain yours.

Secure & Compliant

HIPAA-conscious workflows and BAA available for eligible customers.

Workflow Support

Helps teams explain routines more consistently.

What AudreyAI Helps With

AudreyAI is designed to make skincare consults more consistent, educational, and efficient for your team.

Skin Type Explanations

Helps explain what a patient's Baumann Skin Type means and how it affects their skincare needs.

Product Education

Helps staff understand why specific products may be included in a personalized regimen.

Regimen Guidance

Explains order of use, morning vs. evening steps, and provides clear patient instructions.

Ingredient Support

Helps answer common questions about ingredients, benefits, and how products work.

Consult Scripting

Provides suggested language and talking points for common patient conversations.

Workflow Support

Helps keep consults consistent across providers and team members.

Grounded in the Skin Type PRO Workflow

AudreyAI is connected to the Skin Type PRO ecosystem, including Baumann Skin Type profiles, regimen steps, product categories, and provider-led consult workflows.

This unique connection makes AudreyAI more helpful than a generic AI chatbot — because it supports the actual skincare recommendation workflow your practice uses every day.

AudreyAI

Real-time support

Baumann Skin Type System
Personalized Regimens
Product Database & Ingredients
Consult Workflow
Clinical Guidance & Protocols
Patient History & Preferences

AudreyAI supports the consult — it does not replace the provider

AudreyAI is designed to assist providers and staff with education, scripting, regimen explanation, product guidance, and workflow support. Final recommendations remain provider-led and should be reviewed using clinical judgment, patient history, sensitivity level, allergies, and individual needs.

  • Supports education and consistency during consults
  • Helps staff explain skin types, products, and regimen steps
  • Provides suggested language for patient conversations
  • Keeps the provider in control of final recommendations
  • Designed to support, not replace, clinical judgment

Built with Security & Compliance in Mind

Skin Type PRO is built as a secure cloud-based platform with HIPAA-conscious workflows. A Business Associate Agreement (BAA) is available for eligible customers.

  • Secure cloud infrastructure
  • Role-based access controls
  • Encrypted data in transit and at rest
  • BAA available for eligible practices

AudreyAI Language Guidelines

We say

  • HIPAA-conscious workflows
  • BAA available for eligible customers
  • Secure cloud infrastructure
  • Provider stays in control
  • Supports clinical judgment

We avoid

  • AI doctor
  • Replaces providers
  • Autonomous diagnosis
  • Guaranteed accuracy

AudreyAI is Included with Consult Software

AudreyAI comes with the Consult Software solution on the Growth Plan and is designed to help your team deliver more consistent, educational, and provider-led skincare consults that build trust and long-term patient relationships.

Includes the Online Store

Every Growth Plan includes your branded Online Store, fulfillment, and refill workflows.

Drive Refills & Retention

Capture refills, send reminders, and build lifetime value with automated workflows.

Grow with Confidence

Scale your skincare program with the tools, data, and support your practice needs.